Accent Chairs & Chairs

Professional Furniture Assembly Service | Expert Installation

Average Service Duration: 2-3 hours for most furniture pieces

Professional Equipment: Our expert technicians come fully equipped with professional-grade tools including precision screwdrivers, Allen wrenches, and power tools for efficient assembly

What's Included:

✓ Complete assembly instructions expertise

✓ All necessary hardware management

✓ Professional-grade tools and equipment

✓ Quality inspection and testing

✓ Clean workspace ma

Refunds

At City Craft Assembly, we take great pride in our workmanship and strive to provide top-notch service to all our clients. Therefore, we do not offer refunds unless our team causes damage during the assembly or customization process. In such cases, we will either repair the damage or provide a full refund, depending on the extent of the issue.

Returns

Returns are only accepted in cases where a third-party issue is involved, such as a manufacturing defect or an error in the item delivered that is beyond our control. To process a return, please contact us within 7 days of the service date with detailed information and proof of the third-party issue.

No Exceptions

Please note that our return and refund policy is strictly enforced, with no exceptions. We encourage all customers to carefully review their items and communicate any concerns before and after our services are rendered.

Contact Us

For any questions or to initiate a return or refund request, please contact our customer service team at fsdevkd@gmail.com We are here to assist you and ensure a satisfactory resolution.

Processing Time

At City Craft Assembly, we strive to provide prompt and efficient service. Our typical processing time for orders is 1-3 business days. Once your order is processed, you will receive a confirmation email with the estimated delivery date.

Shipping Rates and Delivery Estimates

We offer competitive shipping rates based on the size and weight of your items, as well as the destination. Delivery estimates will vary depending on your location:

• Local deliveries within Philadelphia and its surrounding counties typically take 3-5 business days.
• Regional deliveries outside the local area may take 5-7 business days.

Shipping Restrictions

Currently, we only ship within Philadelphia and its surrounding counties. We do not offer international shipping at this time.

Shipment Confirmation and Order Tracking

After your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

City Craft Assembly is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions regarding our shipping policy, please contact our customer service team at fsdevkd@gmail.com We are here to assist you and ensure a smooth delivery process.

 1. What services do you offer?

At City Craft Assembly, we specialize in furniture assembly, setup, moving assistance, and junk removal. Whether you need help putting together new furniture, moving items, or clearing out unwanted clutter, our skilled team is here to make it easy for you.

2. How much do your services cost?

Our prices are competitive and vary depending on the scope of the job. For example, assembly services start at $200, and junk removal is $450 for a full cleanout. We'll give you an upfront, no-surprise quote, ensuring you get great value for professional service.

3. How quickly can you come out?

We pride ourselves on fast service. Depending on availability, we can often have a technician or team at your home the same day or the next day. We understand your time is valuable, and we're committed to making the process quick and convenient.

4. What do I need to do before you arrive?

For assembly or setup, just have the items and space ready. For junk removal, ensure we have clear access to the items being disposed of. We'll handle everything else, including bringing the necessary tools and equipment, so you can sit back and relax.

5. Do you provide tools, or do I need to supply them?

We come fully prepared with all the necessary tools to complete the job efficiently. You don’t need to worry about providing anything — we’ve got it covered!

6. What types of junk do you remove?

We remove almost anything, from old furniture and appliances to general household junk. We also handle cleanouts for move-outs or post-renovation debris. If it's cluttering up your space, we’ll haul it away!

7. Can you handle large or complicated assembly projects!

Absolutely! Our experienced team is skilled at handling everything from small furniture pieces to large, complex installations. No project is too big or small — we get it done efficiently and with precision.

8. What payment methods do you accept?

We accept a variety of payment options, including cash, CashApp, Zelle, and Venmo. We'll send a payment link, making it easy and convenient for you to pay after the job is complete.

9. What happens if I need to reschedule?

We understand that plans change, which is why we offer free rescheduling as long as it's done 12 hours in advance. Flexibility is part of our commitment to great customer service!